to file a complaint

How can I submit a complaint?

You can submit a complaint to us in several ways:

You can submit a complaint through live chats on the site.

You can submit a complaint by calling our unified number 920024226.

You can file a complaint through one of our social media accounts shown at the bottom of the site.


What is the time limit for responding to a complaint?

Reply within 48 hours


How long does it take to process a complaint?

The complaint will be processed within 72 hours of responding to the complaint